ORDERING AND BILLING

Shipping Rates
Charges are per order, per delivery address, within the continental U.S.

Purchase Amount:	Add:
Under $50	$8.75
$50-99.99	$12.95
$100-200	$15.95
Over $200	10%

Web Special: To see if you qualify for FREE SHIPPING, please call Steve at 866-534-5267 ext. 8744. Provide promotional code: LFH856.

Delivery outside the 48 contiguous states or international delivery, call 1-866-534-5267 for a quote.

Shipping and Delivery
Because of the fragile nature of our products, our manufacturers have developed specialized packaging. Most orders are shipped via FedEx Ground. Since most of our lighting is made to order directly from the manufacturer, please allow at least two to 10 weeks from the receipt of your order for delivery. Some items, including light bulbs, may be shipped in multiple containers.

How to Reach Us
To order—call toll free 866-534-5267—24 hours a day, 7 days per week. Or you can fax your completed order form to 877-329-2852 or order directly from www.lightingforthehome.com.

Payment
Most of our lighting is made to order directly from the manufacturer, so we require a 25% down payment when your order is placed. Orders accompanied by a check, money order or credit card are processed immediately. Please allow at least two weeks from the receipt of your order for delivery unless you are notified otherwise. Some products may take up to 10 weeks for delivery. Order cancellations before delivery will result in foreiture of the 25% down payment.

RETURNS

General Return Policy

Although shopping from a catalog is convenient, we know it can be difficult occasionally. Our success is based on exceptional customer service and superior quality merchandise, and your satisfaction is important. Therefore, within 30 days of the receipt of your order, you may return for a refund, less a 25% restocking fee and the initial shipping cost, any lighting fixture or related product that has not been used, is in its original box and is in resalable condition. The fixture cannot have been installed or modified in any way, must be enclosed in the original box with sufficient packaging material and have an A.R.S. tag issued by Lighting for the Home on the returned box. The item must arrive back to us in the same condition as when it was purchased. To initiate the return processes, call 1-866-LFH-LAMP.

Why does Lighting for the Home have the 25% restocking fee? The majority of Lighting for the Home’s products are directly shipped from each individual manufacturer. Therefore, when an item is returned, it must be sent back to the manufacturer. Every manufacturer charges a certain amount for item(s) returned back to them, usually for 20% to 50% of the cost and up. Because of these charges, we pass on a portion of the fees to our customers in the form of a 25% restocking fee, which helps us recover some of the loss we experience as a result of a return. We understand that returns are sometimes necessary; however, we hope to encourage our customers
to plan their purchases carefully to help avoid the return process.

Gift Certificates
Knowing how difficult it can be for people to pick out lighting for their own home, we certainly understand why some of you ask for gift certificates for your friends and relatives. Yes, we have them in whatever denomination you need. We’ll send one to you or your gift recipient, attractively packaged with a catalog at your request. Please call 1-866-LFH-LAMP.